FAQ

Frequently Asked Questions

Our friendly support staff are here to help you around the clock, if you need help regarding an order you’ve placed then please find the relevant answers below. Alternatively, call us on 1- 800-619-5218 and we’ll answer any queries you have.
Yes, AyuMantra tests for heavy metals and microbial. We do it twice, first in India at the time of procuring the herbs and the final testing is done at the time of final processing in Canada. We make sure that our products meet the safety guidelines set by Health Canada and the FDA.

There are three very interesting reasons for a low shelf-life of AyuMantra’s products:

  • To keep the product’s freshness intact for a high level of potency.
  • Customers experience a consistent level of effectiveness until the last date of expiry.
  • We produce in small batches with 2 years shelf-life. so we can use less or avoid preservative to keeps the product high in potency.

After a certain period of time, the potency of any herb begins to degrade and the effectiveness is impacted by the use of excess preservatives. We’re trying to avoid this in the best way possible.

Yes, AyuMantra uses USDA, EcoCert, IndiaOrganics, certified herbs. When it comes to purity of herbs and standard or production our customers rely on us without thinking twice about it.

Yes, we do spot testing for pesticides at the time of procurement of the herbs, if herbs are organic certified that's mean they are grown without any pesticides.

Yes AyuMantra’s herbs and tablets are gluten-free. Herbs are naturally gluten-free also, we do not use soya or dairy ingredients in our products.

Bulk herbs should be stored in the air-tight glass jar soon after opening the pouch bag and keep in room temperature or refrigerator. avoid direct sunlight. Herbs can be last for 2-3 years if they are stored as recommended.

AyuMantra imports herbs and herbs extraction from India and the testing, processing, and packaging is done in Canada.

We want you to be fully satisfied! If you are not completely satisfied with your Ayumantra Products, we will gladly accept returns within 30 days of purchase.
Our Customer Care service are available Monday-Friday from 9 a.m. to 6 p.m. EST to assist you with this process or simply write to Info@ayumantra.ca To ensure prompt processing, our Customer Care Department will give you a Return Merchandise Authorization (RMA) number to include with your return. Please note that we do not cover return shipping costs.
Please send all returns to:
Ayumantra
Attn: Returns
175 Traders Blvd E, Mississauga, ON L4Z 3S8 Canada.
Refunds are issued to your credit card as soon as your return is processed. Credits may take one billing cycle to post to your account. We apologize for not being able to refund shipping costs. (Do take advantage of our free everyday shipping on orders of $75 or more.)
General Enquiries

General Enquiries

We’re here to help every day from 9am ‘till 6pm, call us on 1- 800-619-5218
Returns & Complaints

Returns & Complaints

Please email or call us before returning items, call us on 1- 800-619-5218 or email info@ayumantra.ca
Order Enquiries

Order Enquiries

Please call us for free from 9am ‘till 6pm 1- 800-619-5218 or info@ayumantra.ca

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